Welcome to Good Questions! These posts help you get comfortable integrating different technologies with Pinoccio, and easily find what you need in our documentation.
Sometimes, your project just doesn't work, and you can't for the life of you figure out why. If you're at the end of your rope—or hopefully, well before you reach that point—check our docs for common error messages. These cover alerts you might get in the Arduino serial monitor, in HQ, or from our REST API. We give you all known causes, so that unexpected number error can be resolved with just a few basic checks.
If you come across one that isn't listed, post it in the forums or email us at firstname.lastname@example.org . Besides writing these super useful questions, I also monitor the support line and build out our docs, and our aim is to answer your question before you've asked it.
In case that doesn't solve your problem, I offer you this brief, universal troubleshooting guide:
Try turning it off and on again.
Unplug it, blow on it, and plug it back in.
Make sure the common ground is hooked up.
Switch the polarity.
Check your syntax.
Put some more solder on.
Remove solder blobs.
Smell it for fried components.
Check for shorts.
(While you're at it, check for pants.)
Go back one step at a time until it works.
Just remember: you can never put the magic blue smoke back in.
This information is part of our Troubleshooting docs.
Image: Facepalm by Edward Boatman from The Noun Project